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Return & Dispute Management

 

GoSellIt

🔁 Return & Dispute Management

We handle the tough conversations — so you don’t have to.

Returns, refunds, and disputes are a natural part of e-commerce — but if not managed well, they can damage your seller rating, reputation, and revenue. At GoSellit, we take care of these situations with professionalism, speed, and a customer-first approach that protects your brand and shop performance.

We ensure all return requests, complaints, and TikTok platform disputes are handled smoothly, saving you time and stress.

✅ What’s Included:

  • Return Request Handling

    We process and respond to all return inquiries, ensuring they follow TikTok Shop guidelines and timelines.

  • Dispute Resolution

    If a customer opens a case or dispute, we represent your shop with clear communication and necessary evidence — minimizing the risk of losses.

  • Policy Guidance

    We help you set up return and refund policies that are fair to both your business and your customers.

  • Fraud Prevention

    We monitor for patterns of abuse or fraudulent activity and take appropriate action to protect your shop.

  • Performance Score Protection

    Our goal is to keep your return rate low and your shop ratings high, by solving problems before they escalate.

💡 Why It Matters:

  • Mishandled returns = bad reviews and lost trust

  • Poor dispute responses = money lost and account warnings

  • We help you avoid both — while keeping your customers happy

Stay stress-free while we manage the mess.

With GoSellit, you don’t have to worry about difficult customers or TikTok policies — we’ve got it handled.


❓ Frequently Asked Questions

We handle everything — from product listings, order fulfilment, and customer support to strategy, reporting, and dispute resolution. You stay focused on sourcing; we run the shop.

Not at all! We help both new and established sellers. If you don’t have a shop yet, we can create, verify, and launch one for you.

We use real-time trend research, market analysis, and TikTok performance data to identify high-potential products that align with your brand and target audience.

Most clients begin seeing traction within the first 2 weeks. However, results depend on product quality, niche, and consistency — and we guide you every step of the way.

Yes! While we manage the day-to-day, you’ll always have visibility and final say on key decisions — like product selection, pricing, and strategy direction.

GoSellIt

If you have any questions, feedback, or need assistance, feel free to reach out using the contact details below. Our team is always here to help and will respond as quickly as possible.

Thank you for getting in touch with GoSellit!

Email: info@gosellit.co.uk

Phone: +44 1582 356230

Office: 30 Ashburnham Road, Luton, England, LU1 1JP